At Annisa Yuwanda, we are proud to offer worldwide shipping, bringing our luxurious, handcrafted nails to beauties around the globe. If you have any questions or need assistance, please don’t hesitate to contact us at annisayuwanda-shop@support.fourthwall.com—we’re here to help!

International Shipping:

For our international beauties, shipping may take longer than 2 weeks (7-21 Business Days) due to the nature of international postal services. While we do everything in our power to ensure prompt delivery, please note that we cannot control sorting or delivery times once your order is in transit.

If you ever have concerns about your order, we are always available to assist you—your peace of mind is important to us.

Customs Fees:

Please be aware that customs fees or taxes may apply to international orders. Any additional charges are the responsibility of the buyer, and Annisa Yuwanda is not liable for these fees. We encourage you to check with your local postal services regarding potential customs charges before placing your order.

Processing Times:

As each set of nails is handmade with intention and care, please allow 5-14 business days for us to process your order. During periods of high demand, there may be slight delays, but rest assured, we will always keep you informed via the banner at the top of our site.

Design Adjustments:

We want your nails to reflect your unique beauty. If you need any design or size adjustments, please contact us within five days of placing your order, and we will do our best to accommodate your request. If you’re unsure of your size, we encourage you to purchase a sizing kit or reach out to us—we’re happy to assist and ensure you receive the perfect fit.

Refunds, Exchanges & Returns:

Due to the handmade nature of our nails and for sanitary reasons, we do not accept returns, exchanges, or refunds. Each set is created with love, just for you, and we are unable to resell them. We encourage you to ensure your nail sizes are accurate before placing your order to avoid any sizing issues.

At Annisa Yuwanda, we believe in celebrating the divine beauty within you. Your nails are a reflection of your unique elegance, and we are here to provide you with a seamless, empowering shopping experience every step of the way.