FAQ
Annisa Yuwanda – FAQ
How do I size my nails?
Your hands are unique and beautiful, just like you. To ensure a perfect fit that complements your natural grace, please visit our sizing page for step-by-step guidance. This way, each press-on nail will feel like it was custom-made for you.
How do I apply the press-on nails?
We want your nails to feel as exquisite and effortless as your most empowering self. With each order, we provide simple instructions to ensure the best adhesion and gentle removal, so your nails stay flawless. For a short yet sweet experience of 1-2 days, the included nail tabs are perfect. For longer-lasting beauty, use the nail glue provided.
Please note, we use a third-party glue—handle it with care, like the divine self-care ritual it is. Avoid contact with your skin, eyes, or mouth, and discontinue use immediately if irritation occurs. If glue touches your skin, gently remove it with a q-tip and acetone to keep both your nails and skin radiant.
Feel free to use a glue of your choice, but we recommend avoiding thick putty-like or gel glues, as they may not fully cure and could cause sensitivity. We want you to feel empowered and safe in your beauty routine.
How do I prevent them from breaking?
Our nails are crafted with high-quality materials designed to withstand daily wear while keeping you looking elegant. But just like the goddess you are, even luxury needs care. Avoid strenuous use to keep them intact. If a nail gets lost or damaged, don’t worry—we offer single-nail replacements here so your set remains as flawless as you are.
What’s in the package?
We believe in turning every moment into a self-care ritual. Along with your stunning nails, each package comes with a thoughtful application kit to help you feel pampered:
- 1x Cuticle stick (to gently prepare your nails for transformation)
- 1x Nail file/buffer (to refine and perfect your tips)
- 2x Alcohol wipes (for a clean, fresh start)
- 1x Nail glue (to secure your look)
- 1x Sheet of nail tabs (for a flexible, temporary hold)
We also include clear instructions to ensure that you can enjoy your new nails while protecting your natural beauty.
Are they reusable?
Yes! With careful removal, our press-ons are reusable, making each set a sustainable and luxurious part of your self-care routine. Gently remove them following the provided instructions and buff the backs to keep them fresh for your next look. Just like you, they’re made to last.
What do you use to make them?
Each nail design is created with high-quality gel products that embody the essence of divine luxury. Please note, due to availability, some designs may slightly differ from what’s shown—but rest assured, every set is lovingly made to bring out the best in you. We are committed to finding equally stunning alternatives when necessary.
Do you offer refunds/exchanges?
For hygiene reasons, we are unable to offer refunds or exchanges. Please double-check your sizing before ordering, and refer to our policies for more details. We want you to feel confident and satisfied with your purchase from the moment you open the box.
Do you ship internationally?
Yes, we believe every woman deserves access to beauty, no matter where she lives. We ship globally to all countries available. If you have trouble checking out, please email us at annisayuwanda-shop@support.fourthwall.com, and we’ll assist you with love and care.
Do you charge customs fees?
We do not control customs fees, but we encourage you to explore your country’s import regulations to ensure a smooth experience. Any customs charges are the buyer's responsibility, as our shipping fees only cover sending your beauty to You.
What if my nails aren’t standard sizes?
Your uniqueness is celebrated here! In the cart notes, simply include your nail sizes in millimeters, and we’ll do our best to match them perfectly. Some nails may require light filing to fit, but rest assured, we will treat your order with the same love and care you deserve.
Can I order different shapes in one set?
Absolutely! We love creativity and encourage you to mix shapes. Just leave a note at checkout specifying which nails you'd like adjusted. Different shapes may require custom sizing, and we will confirm your preferences via email before we begin crafting your unique set. Your beauty, your way.
Once ordered, how long will it take to make?
Our nails are handmade with care and intention, and we take 5-14 business days to create each set. We strive to finish them as soon as possible while maintaining the quality and elegance you expect.
How long will shipping take?
Once your order is complete, it will be shipped promptly. International shipping may take 7-27 business days, depending on your chosen method.
I want a different shape/length than you stock. What can I do?
If you're envisioning a custom design, we’d love to help bring it to life! Please contact us at annisayuwanda-shop@support.fourthwall.com, and we’ll explore sourcing your preferred shape and length. While we can’t always fulfill custom requests immediately, we are continually expanding our offerings with your unique beauty in mind.