Refund Policy
At Annisa Yuwanda, each set of nails is handmade with love and care, just for you. Due to their custom nature and for sanitary reasons, we are unable to offer returns, exchanges, or refunds on our nails. To ensure the perfect fit, we kindly ask that you double-check your nail sizes before placing your order, so your experience is as seamless as it is beautiful.
If you’re sizing your own nails using the soft tape/clear tape method, please keep in mind that this method may have slight inaccuracies. For the most accurate fit, we highly recommend purchasing one of our sizing kits to ensure your nails are tailored just for you. We want you to feel confident and empowered in your choice!
Also, remember that different shapes and lengths can affect sizing—nail tips may vary slightly between styles. We do our best to account for these differences based on the details you provide, but the sizing kit remains the most reliable way to achieve a flawless, comfortable fit.
You can find more information on how to size your nails [here], or purchase a sizing kit [here]. If you need guidance, feel free to reach out to us at annisayuwanda-shop@support.fourthwall.com, and we will be more than happy to assist you. Your satisfaction and confidence in your purchase are our top priorities, and we are here to help you every step of the way.
We are committed to making your experience with us as empowering and enjoyable as possible. If you have any questions or concerns, don’t hesitate to contact us—we’re always here for you.